As it is Labour Day Weekend (yes, even though it’s Monday), I think the Turbine guys might be taking a break/bogged down from answering tickets. I submitted my ticket to purchase the five extra points prizes on Friday and have yet to hear back from them. I assume it’s the same with Burton.
So do not despair :)
So, update! Turbine has gotten back to me and the point bonuses only apply to purchases in game, so sorry about that guys :(
I have already contacted five of the third place winners for information needed to process the order with turbine (namely character/server name and email address on file). I’m sure Burton will be contacting the other winners soon as well. Once the info is received, we can place our orders and get you the prize packages.
As always, if there are any issues, please let us know!